Our policy is simple. If you are not 100% satisfied with your product, you can return any product within 28 days from the date it was delivered. Items must be unused in the original condition including manufacturer packaging for a refund. Please note: Original shipping charges are non-refundable. If we made a mistake or the item arrived defective, please do not attempt to return the items. Please contact us at 1 (855) 508-3683 and we’ll make things right.